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The Best Place to Work: The Art and Science of Creating an Extraordinary Work…
In The Best Place to Work , award-winning psychologist Ron Friedman, Ph.D. uses the latest research from the fields of motivation, creativity, behavioral economics, neuroscience, and management to reveal what really makes us successful at work. Combining powerful stories with cutting edge findings, Friedman shows leaders at every level how they can use scientifically-proven techniques to promot…
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- 352 pages
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- 658.3 FRE b
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, a…
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- 650 GOU j
To Sell Is Human: The Surprising Truth About Moving Others
To Sell Is Human offers a fresh look at the art and science of selling. As he did in Drive and A Whole New Mind, Daniel H. Pink draws on a rich trove of social science for his counterintuitive insights. He reveals the new ABCs of moving others (it's no longer "Always Be Closing"), explains why extraverts don't make the best salespeople, and shows how giving people an "off-ramp" for their action…
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When: The Scientific Secrets of Perfect Timing
Everyone knows that timing is everything. But we don't know much about timing itself. Our lives are a never-ending stream of "when" decisions: when to start a business, schedule a class, get serious about a person. Yet we make those decisions based on intuition and guesswork. Timing, it's often assumed, is an art. In When: The Scientific Secrets of Perfect Timing, Pink shows that timing is r…
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- 0735210624
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- 272 pages
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Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage
The greatest invention of all time isn't the wheel, it's organization. By working together effectively, people can achieve feats far beyond anything they could accomplish individually. At a time of unprecedented economic, political, and social change, organizations need more than ever to operate at peak levels of performance. In order to do so, they need leaders who understand both how to achie…
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Managing the Multi-Generational Workforce: From the GI Generation to the Mill…
For the first time in history, four distinct and very different generations are working together. Generational conflict is one of the last bastions of acceptable discrimination in today's workplace. Each generation has different beliefs, expectations, values, learning styles, and desires. These result in a strong tendency for them to adopt different work habits. Managing employees of several ge…
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- 115 pages
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The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever
In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks sevenessential coac…
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- 650.1 STA t
Built to Last: successful habits of visionary companies
Built to last explores the deep reasons behind American long-term corporate success stories. In it, authors James C Collins and Jerry I Porras provide new insights into the workings of eighteen visionary corporations, including 3M, Wal-Mart, Walt Disney, Boeing, Sony and Hewlett-Packard
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- 419hlm.:illus.;20cm
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- 650.1 COL b
Time Management : Proven Techniques for Making Every Minute Count
This book provides both a framework for building a personal time philosophy and the real-world tips and techniques for becoming more efficient and productive.
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- 2nd Ed
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- 650.11 WAL t
Customer relationship management: a strategic imperative in the world of e-bu…
Over the last decade, too many organizations have assumed that their products or services were so superior that customers would automatically keep coming back for more. But in order to compete effectively in today's marketplace, organizations must change their strategy to become more customer focused, not product focused. Customer Relationship Management (CRM) is the best way to integrate this …
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- 658.812 CUS
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