EBOOKS
The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes
Change brings stress and stress brings conflict. If ever there was a time we needed to understand workplace conflict, it's now. The Essential Workplace Conflict Handbook explores workplace dynamics and draws on real examples of conflict as it helps readers understand
What's changing in today's workplaces
How to find the right solution for the right problem
Their personal conflict style and how to work with it
The importance of listening
How to create options to solve conflicts
What happens when disruptive behavior gets out of control
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