APA Style

Johns,Ted. (1994). Perfect Customer Care . London: Arrow business Books.

Chicago Style

Johns,Ted. Perfect Customer Care. London: Arrow business Books, 1994. BOOKS.

MLA Style

Johns,Ted. Perfect Customer Care. London: Arrow business Books, 1994. BOOKS.

Turabian Style

Johns,Ted. Perfect Customer Care. London: Arrow business Books, 1994. BOOKS.