APA Style

Deborah G Fliehman, David D Auld. (). Customer retention through quality leadership . : Singapore: Quality Press, 1994.

Chicago Style

Deborah G Fliehman, David D Auld. Customer retention through quality leadership. : Singapore: Quality Press, 1994, . BOOKS.

MLA Style

Deborah G Fliehman, David D Auld. Customer retention through quality leadership. : Singapore: Quality Press, 1994, . BOOKS.

Turabian Style

Deborah G Fliehman, David D Auld. Customer retention through quality leadership. : Singapore: Quality Press, 1994, . BOOKS.