APA Style

Harrington, H, J, H, J, S. (1996). High performance benchmarking: 20 steps to success . New York: New York: McGraw-Hill, 1996.

MLA Style

Harrington, H, James, Harrington,, James, S. "High performance benchmarking: 20 steps to success". New York: New York: McGraw-Hill, 1996, 1996. BOOKS.