APA Style

Cheverton, P. (). Kunci sukses seleksi pelanggan paling berpotensi = if you're so brilliant.. How come you can't identify your key customers . : Jakarta: Elex Media Komputindo, 2003.

MLA Style

Cheverton, Peter. "Kunci sukses seleksi pelanggan paling berpotensi = if you're so brilliant.. How come you can't identify your key customers". : Jakarta: Elex Media Komputindo, 2003, . BOOKS.